Policies & Procedures

Ordering

Orders may be placed online only

Custom Designs / Commissions

Inquire about custom designs or commissions from the form at the bottom of our site, or via email at info@youdeservethisdesign.com

Payment Methods

When purchasing online we accept Discover, Mastercard, Visa, Amex, and PayPal.

Colors

Due to the many variations in monitors and browsers, colors may appear different on different monitors. Computer monitors are not all calibrated equally and color reproduction on the Internet is not precise. We do our very best to make sure our photos are as close to the exact product as possible, but cannot guarantee that what you see is an exact match to your screen.

Shipping

Products will be shipped within three to five business days. Shipments are sent out during normal business days (Monday-Friday). Shipping is free on all orders unless otherwise specified. Orders will be shipped via USPS Priority Mail.

Order Inquiries

To inquire about your order login to your account dashboard or e-mail us at orders@youdeservethisdesign.com.

You Deserve This Design Guarantee

We offer a 30-day money back guarantee on every product we sell. If you are not satisfied with any of our products, you may return the unused product within 30 days of purchase for a refund, minus shipping costs. Customers are responsible for return shipping costs. If you receive a defective product it will be replace with a new one. We ask that the defective product is pictured and sent to orders@youdeservethisdesign.com.

Office Hours

Monday – Friday 10:00 AM to 2:00 PM EST, for orders and questions. You may also e-mail us at orders@youdeservethisdesign.com or info@youdeservethisdesign.com. We will return your e-mail as soon as possible.